Privacy Policy

Your privacy is important. In the Netherlands it is mandatory to draw up privacy regulations in the context of the GDPR (General Data Protection Regulation). This statement is more extensive than before and drawn up in understandable language. This makes it even clearer for you what De Draadzaak does with your personal data.

To order
When you place an order with De Draadzaak, we use your personal data to process your order properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank. For this we use your payment details, name and address details, IP address, e-mail address, telephone number and billing address. We do this on the basis of your permission. We keep this information for one year after your order has been completed. We then keep this on paper for another seven years because this is mandatory for the tax authorities.

Provision of your data to third parties
We work with certain companies that may receive the above-mentioned personal data from us. We work together with:
- Payment provider Klarna
- Postal company DHL and/or PostNL
- Hosting party MyOnlineStore

​Advertising
In principle, we do not send you any advertising, but we may - at most twice a year - use your email address to send you an offer or to notify you of a sale. Don't you want this? Every email contains an unsubscribe link. You can block The Wire Case or use the unsubscribe option. Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Cookies
Our webstore uses cookies. Cookies are small files in which we can store information so that you do not have to fill in certain details every time. But we can also see that you visit us again. When you visit our webshop for the first time, we will show a message with an explanation about cookies. We will hereby ask for your consent to the use of these cookies. You can disable the placing of cookies via your browser, but some parts of the webshop may no longer work properly.

Security
Security of your personal data is of great importance to us. Together with MyOnlineStore we ensure that your data is properly secured with us.

View, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:
- receive an explanation of what personal data we have and what we do with it
- access to the precise personal data we have
- having mistakes corrected
- the removal of outdated personal data
- withdrawal of consent
- object to a certain use

Make sure that you always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

To file a complaint
If you feel that I have not helped you in the right way, you have the right to file a complaint with the supervisory authority. This is the Dutch Data Protection Authority. But of course I prefer to be given the opportunity to properly resolve a complaint, so are you not satisfied with your purchase? Please send me a message (wendy@dedraadzaak.nl) and I will contact you as soon as possible.

Contact details:
De Draadzaak – Wendy Roestenberg
’t Zandt, Groningen
wendy@dedraadzaak.nl